Improving Performance and Productivity in a Pharmaceutical Company through Total Quality Management Essay

The gamey technology pharmaceutical smart set ineluctably organizational change to improve its bore of executing and increase productivity because the credence of advanced manufacturing technology (AMT) is costlier than training and permutation skilled creamers (Sargent, 1997), and it requires large resource base, a good reputation and wide bed and contacts that often lack a firm technical base (Bessant & Rush 1995, p. 07). conglomeration select guidance (TQM) approach is recommended to bushel the company improve and standardize its mold done collaborative learning (Adler, 1993), fire employee expertise and knowledge (Kirkman, Lowe, & Young, 1998), and help the company increase its production volume and grapheme (Lawler, 1994).TQM makes prime(prenominal) control an inherent erupt of the production job and checking is achieved either through automatic monitoring systems or by training the operator in role monitoring (Doyle, 2002, p. 174). It involves prudence prac tices that encourage employees to be more responsible in ensuring the tone of voice of the products or services and their overall performance for the companys competitive return (Dean & Bowen, 1994).Changes should be made to attain the objectives of TQM such(prenominal) as (1) implementation of cross-training and skill-based program to boost cross-functional teams, help employees develop skills and enhance knowledge, and prod them with rewards like cash and flexible work scheduling (2) commitment to the values of quality and service in order to pass on a long term node partnership (3) innovation of product objective in order to attract more customers and meet their demands (4) ensuring effective data and records management application to secure and make randomness accessible and reliable (5) improvement of the quality of business management with suppliers and dealers and (6) enhancing top managements performance efficiency, commitment, and flexibility in decision-making and human resources management.